Questions people often ask, before their first call.

In practice there's very little difference. The terms are often used interchangeably in the UK. What matters more than the label is finding a therapist you feel comfortable with, who's properly qualified and accredited, such as through the BACP.

Yes. Counselling is a confidential space, with the only exceptions being where I have a professional or legal duty to act, for example if there's a risk of serious harm. I'll explain this fully, along with any limits to confidentiality, at the start of our work together.

Yes. I offer face-to-face counselling in Weybridge, Surrey, with easy off-street parking, as well as online sessions via secure video call for anyone who prefers, or needs, to meet remotely.

Sessions are £85 for 50 minutes, with a free introductory call to begin. I’m a Recognised Bupa Counsellor and am also recognised by AXA Health, Aviva and WPA (registered under my full name, Deborah Pell). If you have private health insurance, your policy may cover the cost of sessions. Please check with your provider before booking to confirm your level of cover and whether you need an authorisation or claim number.